THE JOLLY GERMAN JAM SHOPPE - SHIPPING INFORMATION

Due to the ever changing increase in postal rates, we have had to calculate our prices accordingly. Since jams and jellies are a heavier product, they can often be expensive to ship to locations farther from our operation. Therefore, we give you the option of how to ship your order so that you can save as much money as possible. The prices listed for the jams and jellies DO NOT include shipping.

Please know that smaller single jar orders are more expensive to ship than larger orders. This is not a statement meant to get you to buy more, but just the way it is. I can ship out a case of jam or jelly to a customer cheaper than shipping just a few jars. When I initially answer orders, I try to let my customers know this and my response may be confused with a reluctance to sell just one or two jars to them. In reality is is rather disheartening to see a customer pay a few dollars for one or two jars and twice as much more for the shipping alone!

Please understand that I am only trying to offer you the best deal that I can and not just trying to sell more jars of product at one time. Shipping can be ridiculously expensive at times!

Mixing of jar sizes or multiple quart orders is an issue I have recently had to deal with and my policy now stands that I cannot safely ship orders that mix jar sizes which includes the quart size jars. For example, an order that contains 2 - 8 ounce jars and 1 - quart jar; this is not an ideal order to ship together. The quart jars seem much more fragile than the 8 or 16 ounce jars. I welcome orders that mix the 8 and 16 ounce sizes, but the quarts are just not worth taking a chance on if shipped as more than one quart or with other jar sizes.

How We Ship
There are three methods of shipping that we use based upon your needs:

  • UPS or FEDEX (best for orders over 5 pounds)
  • UPS - COD (best for orders with no other option to pay)
  • U.S. Postal Service (please see below)

UPS or FEDEX - The cheapest way to ship for orders 5 pounds or over. Generally, 2 or 3 - 16 ounce jars will ship at slightly over 5 pounds. 2 - quart jar orders will ship at over 5 pounds. 4 - 8 ounce jars will be slightly over 5 pounds as well. We recommend keeping this in mind when ordering so that you save on shipping costs. UPS or FEDEX also come with a tracking number as well as $100 standard insurance. If you live in a rural area, a $2.00 surcharge may apply to your shipping costs. Also, UPS or FEDEX cannot ship to a post office box.

UPS - COD - While we will accept COD's of this type when no other option of payment is available, please keep in mind that in addition to the shipping charge, an additional $6 - $8 COD fee is also applied.

U.S. Postal Service - For some orders, if requested, I can ship your order via the U.S. Postal Service; Priority Mail, Parcel Post or 1st Class. However, due to various restrictions and requirements, the U.S. Postal Service does not include a tracking number or package insurance for orders unless requested at time of shipping and at an additional charge. Therefore, I prefer to send all orders either FedEx or UPS and these features are automatically included in the service at no extra cost or paperwork required.